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Testimonials

See what families have to say

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts. It means the world to us to hear from you and know that we’ve made a difference.

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Twenty years ago, my parents made funeral arrangements with Pratt Funeral Services. Approximately ten years ago, my father passed away. The pre-planning that my parents did made a very difficult time easier for my mother and brothers. The people at Pratt, through their thorough, patient, and caring service, also made the situation easier. Recently, my mother passed away. Nick Hodge was the person we worked with at Pratt. He was kind, considerate, patient, compassionate, and professional. That is a difficult balance to achieve. Mom was cared for, as were we. Too often businesses work harder to recruit new customers than they do to take care of their current customers. I don’t know who my parents worked with twenty years ago, and I don’t remember who we worked with ten years ago, but it’s likely that they are not all the same people as today. The people today provided excellent service even though the contract was made twenty years ago. This is a great example of a company truly valuing customer service.

Suan Farrell

June 13, 2019